Authentic conversations. Empowered decisions. Work that matters to the people we serve.
Open communication at every level. Immediate feedback, collaborative problem-solving. When something needs addressing, we address it together.
Excellence as a standard. Each interaction is an opportunity, each intervention a responsibility. The work matters, so we bring our best.
Fairness for everyone — customers, artisans, colleagues. Trust is built through consistent actions over time.
At Ozio, you bring judgment to every situation. A family locked out at midnight requires a different approach than a Sunday water leak. You're empowered to make decisions that have genuine impact.
Behind every call, there's a human story. These are the moments that define what we do.
A mother with three young children, locked out of their home at -5°C. It was 11 PM on a Tuesday. Our team found an available locksmith in 8 minutes. He arrived in 25 minutes. The children were asleep in their own beds 30 minutes later. The mother called back the next day to thank us for our services.
"Connecting people to solutions, when it matters most."
Marc spent 12 years in the banking system. Searching for more meaningful work, he made a change. 3 years later, he leads a team of 3 locksmiths and generates €1M in annual revenue through our platform. We supported his journey — from business launch to first customers, through administrative complexities to structured growth.
"Building careers, one partnership at a time."
4 AM on a Sunday. A burst pipe in a family home. Water rising fast. Within 12 minutes, we had a plumber en route. He arrived, contained the flood, and stayed until 7 AM to ensure the home was safe. What could have been catastrophic was limited to one room.
"Ready when it matters, around the clock."
Our team, our moments.
